Behind the Scenes at the John Lewis Partnership

February 19, 2015

On 24th March 2015, the John Lewis Partnership are hosting the third Aspirin Business Seminar.

Designed to promote innovation, the sharing of ideas and support from fellow business leaders, each seminar is hosted by a customer of Aspirin Business Solutions and offers an insight into their business strategy, their growth challenges and some of the keys to their success.

John Lewis at Home

The John Lewis Partnership is well-respected for its combination of commercial acumen and corporate conscience. It is known for its policy of “Never Knowingly Undersold” which has been in use since 1925 and for being owned by its employees.

All 90,000 permanent staff are Partners who own 43 John Lewis shops 336 Waitrose supermarkets, an online and catalogue business, a production unit and a farm. The business has annual gross sales of over £10bn. Partners share in the benefits and profits of a business that puts them first.

John Lewis MaintenanceOver the past 5 years, Aspirin Business Solutions have been working closely with the Maintenance Department of John Lewis. Susannah Brade-Waring, MD of Aspirin Business Solutions, was asked to help them deliver more with the existing resources (a familiar story).

This led to the development of a vision and strategy for the business, embedded into the Business As Usual through measurable objectives which every branch of John Lewis has used for over 4 years. The result – the Maintenance Department are delivering a better performance across all areas (financial, customer, operations and Partners) to an estate which includes several more branches, and with a few less Partners.

At the Seminar, two Operation Maintenance Managers from two teams within the Partnership will talk about their roles in ensuring the John Lewis and Waitrose estates are well maintained at all times, the growth challenges they’ve been working through and will share some of the keys to their success. Susannah Brade-Waring will share how she started working with the Partnership (from a pub in the middle of Derbyshire), and will provide her perspective on why they’re so successful.

Aspirin Business Seminars are exclusive for customers and invited guests and are free.  If you would like to attend this seminar, please get in touch.

An Exclusive Insight into the strategy and growth of Access Control Specialist, TDSi

February 11, 2015

The second Aspirin Business Solutions seminar was hosted by TDSi, a leading access control company based in Poole.  The evening event gave invited guests an exclusive ‘behind the scenes’ insight into TDSi’s story and strategy, growth challenges and successes.

AB Seminar TDSi group

TDSi is one of the UK’S leading suppliers of integrated access control systems, with a range of readers, controllers and software systems.  Its technology is exported worldwide and now benefits several million card holders.  14 months ago, TDSi asked business strategy coach and MD of Aspirin Business Solutions, Susannah Brade-Waring, to help TDSi achieve their ambitious growth plans.


AB Seminar TDSi John DaviesDuring the Seminar, which included a tour of the offices and facilities, TDSi’s Managing Director, John Davies said “Not only did Susannah help  strengthen the Senior Team’s capability and develop our new business strategy, she embedded the strategy into the Business As Usual.  The Senior Team now use measurable Business Objectives and 90 Day Planning to assess and improve performance.  My confidence in the company and team’s ability to deliver the strategy has increased, allowing me to step back, to lead and focus on new market sectors.”


Susannah Brade-Waring, MD of Aspirin Business Solutions says, “We created these free seminars to help our clients learn from each others’ businesses.  Every business, regardless of size, experiences many of the same challenges.  We encourage our clients to use these challenges, which we call business headaches, as a catalyst for change and an opportunity for success.”

The March 2015 seminar will be hosted by the John Lewis Partnership at their at Home branch in Poole.  Operations Managers from John Lewis will provide an insight into how they maintain their 45 branches, Head Office and ancillary buildings.